PRIVACY POLICY-REALTAX SERVICES PRIVATE LIMITED

WHO WE ARE: We taxpayindia.com a digital platform rendering our online services countrywide. We are providing 100% online services as a digital platform. We recognize the importance of protecting your privacy and security of your information and we want you to be as comfortable as possible when using our services we offer you.

This Policy is published in accordance with the provisions of Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Rule 4 of the (Indian) Information Technology (Reasonable Security Practices and Procedures and
Sensitive Personal Data or Information) Rules, 2011 framed under the (Indian) Information Technology Act, 2000 (as amended from time to time) and that requires publishing the privacy policy for usage of Platform and Services. This Policy (read with the Terms of Use (hereinafter the “Terms”) constitutes a binding and legally enforceable contract between the Company and User.

By using the Platform or availing of the Services, you agree to this Policy. Subject to applicable laws, the terms of this Policy (and any changes thereto) will become applicable to you retrospectively on and from the date of your first use of the Platform. If you do not agree to the terms of this Policy, please do not use our Platform and Services. Further, by
using this Platform, you also confirm that you are either the owner of or are duly authorized to use and share the information that the Platform may require and that you using the Platform does not violate any applicable law or contract by which you may be bound or is otherwise prejudicial to any person. You agree to indemnify the Company, its employees, directors, officers, agents, business associates, affiliates, and agents from any loss, damage, expenses or other adverse consequence they suffer as a result of your usage of the Platform unless such loss,
damage, expenses or other adverse consequence can be attributed to our act or omission.

This Policy should be read in consonance with the Terms & Conditions which are also available on our platform.

COLLECTION OF INFORMATION

At the time of availing our services and using our platform, we seek or collect, amongst others information such as your name, mother’s name, father’s name, password, date of
birth, gender, mail id-,mobile no, Permanent Account Number (PAN), signature, marital status, nominee details, cancelled cheque, photograph and video recording, email id, phone number, educational or professional qualification, business name, business address, nature of business, Goods and Services Tax Identification Number (“GSTIN”), Tax Deduction and Collection Account Number (TAN), bank account details, United Payments Interface (UPI) ID, and/or other payment and investment information and copies of KYC documents that helps us confirm your identity and facilitate providing of the Services through our Platform. No liability pertaining to the authenticity/ genuineness of the information disclosed will lie on the Company. Further, the Company will not be in any way responsible to verify any information obtained from you. In case you are required to provide your Aadhaar details to us
during account creation, you acknowledge and agree that the act of providing your Aadhaar details to us is voluntary. We require Aadhaar details solely for the purpose of carrying out KYC and for filing of ITRs.

When you visit our Platform or avail of the Services, we collect certain information about your interaction with our Platform including the pages that you view, your internet protocol address, the links you select or actions you take, browser type, the unique identifier of your device and device information such as operating system, operating system version, browser plug-ins, crashes, system activity, hardware settings, location based information, date and time of your request and referral URL, and cookies that may uniquely identify your browser and mobile application and the previously visited webpage.

HOW WE USE THE COLLECTED INFORMATION

We do not sell or share your personal or financial information to anyone. However, we share your information with judicial, administrative and regulatory entities to comply with any legal and regulatory requirements. Further we will use your information:
        – To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
        – To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
        – To improve our Site: We may use feedback you provide to improve our products and services.
        – To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
        – To send periodic emails: We may use your email address to send you mails about various import information and updates.

COOKIE POLICY

We use data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the website and you may be required to reenter your password more frequently during a session.

ADVERTTISEMENT ON OUR PLATFORM

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. We do not take any responsibility with respect to your visits to such other websites and providing any information/s therein.

IDENTITY THEFT

There may be instances when you receive a seemingly legitimate looking e-mail asking for your personal information from you such as your credit card details, bank account details, one-time passwords, contact information, etc. The Company will never ask for such information from you via e-mail. Such activities are usually carried on by unauthorized individuals and are illegal in nature. They are called phishing or identity theft. In case of any suspicion of such activity or on receiving such an email you are certain it was not sent by us. We advise you to not respond to such mail and to take whatever action you see fit.

THIRD PARTY SITES

Our Platform provides links to other websites and third-party platforms (“Third-Party Platforms”). Such Third-Party Platforms may collect information about you. We are not responsible for the privacy practices or the content of those linked websites and Third-Party Platforms. We recommend you to review the privacy policies of such Third-Party Platforms.

RETENTION OF DATA

We will retain and use your information to the extent necessary to comply with our legal obligations as per applicable laws.

DISCLAIMER

We take appropriate steps to maintain the security of information we collect from you, we assume no responsibility of whatsoever nature as to make good the losses and damages you may incur, due to privacy and/or security breach of your in
formation. We make no representation as to providing or storing back-up copies of any information submitted to us. You shall be solely responsible to ensure that you maintain backup copies of such information and in the event of any malfunctioning or failing of the Platform for any reason whatsoever (including on account of maintenance), you may be required to resubmit such information. We shall not be liable for any loss or damage sustained by reason of disclosure (inadvertent or otherwise) of any information and/or omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. When payment information is being transmitted on or through the Platform, it will be protected by encryption technology of a third-party payment services providers, including payment gateways. You agree, acknowledge and consent to such sharing of your information with third party service providers to process payments and manage your payment-related information. The Company does not guarantee that the transmissions of your payment-related information or other information will always be secure.

CHANGE IN POLICY

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

GOVERNING LAW

This Policy is governed by all laws applicable within the territory of India. By using the Platform and Services, you are agreeing to the terms of the Policy thereby consenting to the exclusive jurisdiction and venue of courts in Gwalior, India, in all disputes arising out of or relating to the use of the Platform or this Policy.

CONTACT US

We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us a message by writing to us at info@taxpayindia.com.